At LEE’S HATS, we use only top-quality materials in our hats and apparel, always aiming to exceed our customers’ expectations. Each piece is crafted to deliver a unique and satisfying experience.

However, due to the nature of our products and for hygiene and exclusivity reasons, we maintain a strict "No Refund" policy.

Please take a moment to carefully review the following terms:

Final Sale Policy

Once your order has been confirmed and processed, all purchases are considered final. Refunds, cancellations, or exchanges are not available except in rare cases, such as receiving an item that is defective or damaged.

 

Items with Defects or Damage

If your product arrives damaged or with a manufacturing defect, please reach out to us within 15 days of delivery via our contact page. To qualify for a replacement or refund, you will need to provide photos showing the issue. Our support team will evaluate the situation and guide you through the next steps.

 

Wrong Item Received

In the unlikely event that you receive an incorrect product, please inform us as soon as possible. We will take the necessary actions to correct the order and send you the right item. Contact us within 15 days of receipt and include relevant details along with photographic proof of the mistake.

 

By placing an order with LEE’S HATS, you confirm that you have read, understood, and agreed to our "No Refund" policy. If you have any questions or need further assistance, please feel free to reach out to our customer support team via our contact page.